PRIVACY POLICY – ALIGN WITH CHLOE

Last Updated: 23 June 2026

1. Overview

This Privacy Policy explains how Align with Chloe (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website, services, and online membership.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information:

Name
Email address
Billing information (processed securely via third-party payment providers)
Account login details

Usage Information:

Pages visited
Videos viewed
Time spent on our website
Device and browser information
IP address

Booking Information (if applicable):

Class bookings
Health questionnaire responses (for in-person or live sessions only)

3. How We Use Your Information

We use your information to:

Provide access to our On Demand membership and services
Process payments and manage subscriptions
Deliver customer support
Send important service-related emails (e.g. account or billing updates)
Improve our website, services, and user experience
Ensure the safety and proper use of our services

4. Payments

All payments are processed securely through third-party payment providers integrated with Wix.

We do not store your full payment card details.

5. Cookies

Our website uses cookies to:

Improve site functionality
Analyse website traffic and usage
Enhance user experience

You can disable cookies in your browser settings, but some parts of the site may not function properly.

6. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only where necessary, such as:

Payment processors
Website hosting and analytics providers (including Wix)
Email service providers

All third parties are required to handle your data securely.

7. Data Retention

We keep your personal information only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Your Rights

Depending on your location, you may have rights under data protection laws, including the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent to marketing communications

To exercise any of these rights, please contact us using the details below.

9. Marketing Communications

We may send you emails about updates, classes, and services.

You can opt out of marketing emails at any time by clicking “unsubscribe” in any email.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

11. Children’s Privacy

Our services are intended for users aged 16 and over.

We do not knowingly collect personal data from children under this age.

12. Third-Party Services

Our website may use third-party services (such as Wix, payment providers, and analytics tools). These providers have their own privacy policies governing how they handle your data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Align with Chloe
chloe@alignwithchloe.com